A minimum order may apply. Typical production lead times is 16 weeks upon order acknowledgement approval and receipt of a 50% deposit. Freight is then FOB Burlingame, CA.
Prices
All pricing contained on the price list are retail prices and are FOB Burlingame. Prices do not include crating, freight, delivery or taxes. All quotations are valid for 30 days. Prices and specification may be subject to change without notice. The catalog has been reviewed to present information and prices as accurately as possible. If an error is found in description or price, we reserve the right to correct it.
Payment Terms
We accept Visa, MasterCard and American Express. Payment is due in full prior to shipping for all prepaid accounts, we do not ship COD. For payment by check or bank transfer, the order will be processed upon receipt and approval of the check or funds.
A minimum $5000 order is required to open an account.
Approved repeat customers can qualify for Net 15 day terms. A credit application must be completed with the necessary references. Please allow 2-3 weeks for processing. Once credit is approved, a 50% deposit is required on the initial order and future orders will be evaluated for deposit requirements. All custom orders will continue to require a 50% deposit.
Sales Tax
1. Any order delivered within the states of Arizona, California, Illinois, or New York are taxable unless we receive a valid AZ/CA/IL/NY resale card prior to the shipment.
2. Taxable orders paid for by the customer and stocked at our California facility will be taxed 9.25% (or the current rate for San Mateo County) regardless of ultimate destination.
3.Orders from resellers located outside California that are drop-shipped to their customer within California are subject to sales tax, unless we have received a valid California resale card from the purchaser or their California representative.
Cancellations/Returns
Our commitment is to offer an outstanding product with detailed design, quality construction and of high grade materials. If there is a problem please contact us. All signed acknowledged orders, with deposits received are considered
as firm orders and are not subject
to cancellation.
Returned goods will not be accepted unless B&N Industries has been notified prior to the return and a return authorization number has been issued. In the event a return is authorized by B&N for reasons other than damage or defect, the customer shall be responsible for a 25% restocking fee, as well as the freight charges. The returned goods must be in resellable condition for a refund. Damages in the shipment of a return is not B&N ’s responsibility.
Freight/Multiple Shipments
All goods are shipped FOB Burlingame or from our factory, unless otherwise noted. Collect or 3rd party billing shipments are the responsibility of the freight payer.
Freight quotations are subject to re-quote at the time the order is placed or if shipment is delayed. Freight quotes do not include export duties, special handling, fuel surcharges, excise or other taxes with respect to the manufacture, sale or delivery of goods, all of which are the responsibility of the customer. Weights and measurements may change due to changes in suppliers and or packaging. Shipments to multiple destinations will result in additional charges, unless otherwise stated on your quotation. B&N will not guarantee delivery times or dates. Delivery times and dates are the responsibility of the shipping agent.
Storage
If a customer is unable to accept an order when it is ready to ship, storage may be requested. Acceptance of storage will be at the discretion of B&N Industries. All costs including transportation will be at the customer’s expense. A storage charge of 1 ½% of the invoice will be assessed for every 30 days, or any part thereof, that goods remain in storage. In addition all 3rd party costs incurred, if shipment is refused will be the customer’s expense. Customers will be invoiced for storage and bear all risk of damage or loss during storage.
Product Discrepancies/Damages Via Shipment
If upon receipt of a shipment there is a discrepancy or freight damages B&N must be notified within 7 DAYS of the shipment’s receipt.
Freight Carriers – B&N accepts no liability for damages incurred during transit by any freight carrier. Customers must file a claim with the freight carrier for the reimbursement of the damaged product. Prior to signing the delivery receipt (Bill of Lading) inspect your shipment for damages. The damage must be noted on the delivery receipt or the freight carrier will not assume any responsibility for the damage, or provide any financial reimbursement. All cartons and packaging must be available on location for inspection and claims consideration,
no exceptions.
Prototypes/Drawings
Drawings provided by B&N are the exclusive property of B&N Industries, Inc. Prototypes made from other than detailed printed or B&N Industries, Inc. approved drawings are subject to our interpretation of sketches or verbal
instructions supplied by the customer.
Photography of Completed Projects
B&N Industries, Inc. reserves the right to photograph, upon completion, any project that has utilized our product offerings, and retains the rights to use the photographs in advertising, our website,
public relations, catalogs and all
marketing materials.